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Pregnant woman updating Facebook

Facebook profile move lets marketers target new mothers

More capitalist than sentimental Facebook announced last week that it was adding an “Expected: Child” option to user profiles.  As usual, any kind of change on the world’s leading social network then turns into hand-wringing about oversharing, privacy and changes in social mores – and that was how the story was covered by most mainstream [...]

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Seven Ways Restaurants Can Build Traffic With Social Media

Seven Ways Restaurants Can Build Traffic With Social Media

Restaurants have many simple, low-maintenance and inexpensive opportunities for building traffic through online marketing tools.

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Marketing Lessons From American Idol

Marketing Lessons From American Idol

Every week, the viewers of American Idol comprise the world’s largest product development focus group.

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Presentation: Using Social Media For Small Business

Presentation: Using Social Media For Small Business

I had the good fortune last Thursday to have the opportunity to present at a conference on Innovation and Entrepreneurship for Engineers under the auspices of the Silicon Valley Chapter of the Society of Manufacturing Engineers.  Given the nebulous topic of ‘marketing,’ I decided to talk about how small businesses can think about using the [...]

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Group Coupons: Be Careful What You Ask For

Group Coupons: Be Careful What You Ask For

Group coupons are great for attracting new customers – but if the offer is too sweet, perhaps these new customers are coming at too great a cost. Take for example the recent travails of Mission Minis, a cupcake bakery in San Francisco’s Mission District. When its 50% off coupon went out to Groupon’s subscribers on March 11, all hell broke loose for the tiny business.

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